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Executive Summary

Introduction

In December of 2003, the Department of Health (DOH), Health Services Quality Assurance (HSQA) organization contracted with IRM Services Group to perform a “Mini” Business Area Analysis for the Health Profession Quality Assurance (HPQA), Emergency Medical Services (EMS) and Office of Community and Rural Health (OCRH) organizations. The functional and data requirements produced in this analysis will be combined with those derived from the 2000 and 2002 projects in FSL. The resulting consolidated functional and data requirements will ultimately serve as the foundation for an RFQQ/RFP for the procurement of a Commercial Off The Shelf (COTS) Regulatory Licensing System.    

Project Purpose

The primary purpose of the Mini Business Area Analysis (BAA) is to define the business and data requirements for a new computer software application to facilitate HSQA business processes. The business requirements will ultimately be used to evaluate and select a vendor, whose software application best meets the needs of entire HSQA organization.  

Project Scope

For this portion of the Mini BAA project, the scope centered on the establishment of a consolidated list of functional requirements and a consolidated view of the data requirements.

Project Deliverable 

In addition to the interim project deliverables completed in March 2004 the work order defined two additional deliverables: 

• Complete a consolidated list of HSQA Business Requirements.
• Complete a consolidated data model (Entity Relationship Diagram) for HSQA

In order to complete the defined deliverables and/or to adequately describe the defined deliverables, the following additional documents are included: 

• Entity Definitions for the consolidated data model of HSQA

• Data Model Business Rules for Major Entities describing the key entity relationships for the consolidated data model

Project Approach

This phase of the project officially began April 7, 2004 and continued through June 17, 2004 when the defined deliverables for this phase were completed.  

The initial step in the consolidation of the business and the data requirements involved the establishment of a common set of business terms, which could be used to define the business requirements and data entities. This was necessitated by the fact that all of the departments used different terms to describe the same basic entity (for example, license, certificate and permit are all “authorizations” for a public health party or facility to operate). Having defined the common terms the next steps involved repeated pass of the consolidation process, which resulted in a set of common business requirements and common entity relationship diagram. 

Starting with over 200 functional requirements and almost 500 entities, the consolidation process resulted in 68 functional requirements and 259 entities for HSQA.

Excluded Functionality

Although periodically expressed during workshops, the following functional requirements do not having a direct correlation with the scope of this initiative and/or have existing application alternatives:

• Grant Management

• Contract Management

• Legislation Tracking

• Recruiting

Several of these functional areas have also been excluded form the scope of the prior, associated projects; specifically, the business area analysis project for FSL. 

Several other functional areas, although not a part of the licensing and disciplinary processes themselves, are so closely aligned they have been included in these statements of requirements:

• Workflow

• Time Reporting

• Contact / List Management

• Training Management

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